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Delivery & Return Policy


For all UK orders we offer free 2nd class delivery (Royal Mail) or 48 hrs delivery.
Orders that are placed Monday-Friday until 4pm will be dispatched same day.
In the rare occurrence, that your order has not been dispatched within our given time frame, you will be contacted via email.
This will generally arrive within 2-3 working days. However, please allow up to 7 days for the item to arrive in case of any delay. If 7 days have passed since you have placed the order, please do Contact Us immediately. You find our contact information here: Contact Us
STANDARD DELIVERY – Royal Mail 1st Class £1.20
NEXT DAY DELIVERY – Royal Mail Special Delivery 1pm £9.60

When will my goods be dispatched?

Orders placed before 4pm Monday to Friday will be dispatched the same day.
Orders placed after 4pm Monday to Thursday will be dispatched the following day.
Orders placed after 4pm on Fridays will be dispatched on Monday(excl. bank holidays).
Orders placed on Saturday or Sunday will be dispatched on Monday (excl. bank holidays).

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.
We’ll also pay the return shipping costs if the item is incorrect or defective.
You should expect to receive your refund within 3-5 working days of us receiving the item. Please note, that in case of defective items, these will firstly be inspected. We will contact you as soon as we have initiated the refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Based on 260 reviews.
Don Banks
I could not be more impressed with Vapestorm I received my order less than 24 hours after getting an email saying my order was complete I cannot recommend them highly enough ????
Placed my order and received it the next day. Order process was simple. Kept informed throughout by email. Price was amazing. Totally impressed.
David Broadley
Brilliant service and Great prices Speedt delivery what more can you ask for. Will use again Thanks.
Dave Carter
Nice easy 1st transaction great prices , will defo use again.
Irene Lacey
I have been buying from vapestorm for sometime now and they are fantastic. Their prices are very reasonable and the service is second to none. Give them a try,highly recommended
very very good can not beat in price and delivery fast this is now my new shop im getting vape juice from
Mrs veronica Jones
This is a brilliant suppler, price is fantastic, will always use them
Nick Doyle
Always order my juice through this company. Very efficient service, great value for money. Would recommend . Top service
Paul Warnes
Put a order in at about 3pm and received it the very next day at 9am WOW ? and very good batteries.recommend
Closed No Acount
What a great company, I have used them several times,very professional extremely competitive prices,and always fast delivery this company gets top marks,thank you vapestorm

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